Role Summary

The Strategic Brand Specialist is responsible for managing Pinnacle Branding’s house accounts and reactivating previously inactive clients through proactive outreach, relationship building, and strategic account development. This role focuses on driving account growth, increasing brand penetration, and converting house or dormant accounts into long-term, fully managed client relationships.

This position is designed as a growth path into a standard Brand Specialist / Account Manager role as account ownership, revenue, and engagement expand.

Core Responsibilities

• Cultivate and maintain strong relationships with house accounts and previously inactive clients to drive re-engagement and repeat business.
• Proactively outreach to clients through email, phone, and scheduled touchpoints to gather marketing calendars, upcoming event needs, and project opportunities.
• Identify opportunities for account growth, cross-selling, and deeper brand penetration.
• Research, source, and quote branded merchandise and apparel, both domestically and internationally.
• Collaborate with clients and suppliers to design custom merchandise aligned with brand standards and timelines.
• Monitor industry, retail, and promotional trends to bring fresh, relevant ideas to clients.
• Create customized ideation decks with product mockups that reflect Pinnacle Branding’s quality standards.
• Maintain accurate CRM records and sales pipeline updates to ensure seamless internal communication.
• Ensure all projects meet margin requirements and company sales processes.
• Collaborate with leadership to identify and execute growth opportunities within assigned accounts.

Inventory, Fulfillment, and Event Support

• Monitor client inventory levels for stocked merchandise and promotional items.
• Proactively recommend restocks based on usage trends, upcoming events, and seasonal needs.
• Write and submit pick tickets for warehouse pulls and event shipments.
• Coordinate fulfillment timelines to ensure on-time delivery for client events.
• Support clients with logistics planning, shipping needs, and inventory management for recurring programs.

Account Growth and Development

• Convert house and inactive accounts into fully engaged, revenue-generating relationships.
• Build long-term client trust through consistent communication, follow-through, and strategic recommendations.
• Work toward transitioning accounts into standard Brand Specialist ownership as revenue and engagement grow.

Preferred Candidate Profile

• Strong communication, writing, project, and time management skills with attention to detail.
• Experience with sales techniques and client relationship management.
• Knowledge of marketing and advertising methodologies.
• Working experience with industry printing processes on apparel and hard goods.
• Proficiency in industry search engines and supplier platforms.
  Working experience with Adobe products.
• Proactive, solutions-oriented mindset with strong initiative.
• Collaborative and professional communicator who represents Pinnacle Branding with respect, honesty, and enthusiasm.

Pay: $50,000.00 to $60,000.00 per year + performance based bonus structure
Job Type: Full-time
Location: Remote

Position Overview:

The Head of Operations at Givenly is a senior leadership role responsible for owning and driving
all operational functions across the organization. This role requires an experienced operator
with a strong understanding of the promotional products and branded merchandise industry who
can work autonomously, build scalable systems, and free up executive bandwidth by fully
owning operational outcomes.

You will lead the operations team, manage the full lifecycle of branded projects and kitting
programs, optimize workflows across fulfillment and client delivery, and ensure operational
excellence across our corporate gifting, branded merchandise, and subscription platform
business.

This is not a support role. We are looking for someone who can take complete ownership of
operations, identify and solve problems proactively, and scale our operational infrastructure as
the company grows.

Key Responsibilities:

Operational Leadership & Strategy
• Own end-to-end operational performance across fulfillment, customer support, vendor
management, and platform operations.
• Develop and execute operational strategy that supports company growth targets and
margin protection.
• Build, document, and maintain Standard Operating Procedures (SOPs) that enable
consistency and scalability across all operational functions.
• Identify operational risks and bottlenecks proactively; implement solutions before they
become problems.
• Lead regular operations team meetings; drive accountability and performance across the
team.

Branded Projects, Kitting & Fulfillment
• Manage the full lifecycle of branded merchandise projects from quoting through
production, decoration, kitting, and final delivery.
• Oversee kitting operations including new hire onboarding kits, client gift boxes, and
custom promotional packages—ensuring accuracy, quality, and on-time delivery.
• Coordinate decoration methods (screen print, embroidery, laser engraving, etc.) with
vendors, ensuring brand standards and artwork requirements are met.
• Manage order timelines, proof approvals, and production schedules to ensure client
expectations are consistently met or exceeded.
• Troubleshoot production issues, shipping delays, and quality concerns with vendors
quickly and effectively.

Customer & Client Operations
• Ensure timely, accurate management of all customer support tickets in Zendesk.
• Partner with Customer Success and Sales to ensure seamless onboarding, order
fulfillment, and ongoing client support.
• Own resolution of operational issues impacting customer experience including order
discrepancies, fulfillment errors, and supply chain disruptions.
• Support execution and delivery of corporate gifting programs, company stores, and
branded onboarding kits.

Vendor & Supply Chain Management
• Own vendor relationships across suppliers, decorators, and fulfillment partners;
negotiate pricing, lead times, and terms that protect company margins.
• Manage product catalog integrity across vendor databases and the Givenly platform.
• Continuously optimize the Brand On Demand catalog for product selection, pricing, and
availability.
• Identify and vet new vendor partners; manage supplier onboarding and performance.
Systems, Tools & Data Integrity
• Ensure accuracy and consistency of operational data across Airtable, CRM, and
proprietary systems.
• Work with Sage or similar industry platforms for order management, purchasing, and
invoicing.
• Leverage project management tools (Monday.com, Zendesk) to track project progress,
manage workload, and ensure deadlines are met.
• Collaborate with Engineering to improve operational tech stack and automate manual
processes.
• Develop reporting and dashboards that provide visibility into operational performance
and key metrics.

Cross-Functional Leadership
• Serve as operational liaison between Sales, Customer Success, and leadership.
• Provide regular insights and strategic recommendations to the CEO.
• Drive initiatives that protect margins, reduce costs, and improve profitability.
Requirements
• 7+ years of operations experience, with at least 2 years in a management or leadership
role.
• Experience in the promotional products industry is strongly preferred. Familiarity
with branded merchandise, decoration methods, kitting, and fulfillment workflows is
essential.
• Working knowledge of Sage or similar industry-specific platforms for order management
and purchasing.
• Experience managing branded project lifecycles from quoting and sourcing through
production, kitting, and delivery.
• Proven track record of building scalable processes and systems.
• Strong vendor management and negotiation experience.
• Proficiency with operational tools: Airtable, Zendesk, Monday.com, or similar platforms.
• Data-driven mindset with ability to analyze metrics and make informed decisions.
• Self-starter who takes initiative and thrives without close oversight.
• Comfortable working remotely with occasional travel to Chicago for team meetings and
vendor visits.

Nice to Have:
• PPAI membership or industry certifications.
• Experience with company store or e-commerce fulfillment platforms.
• Familiarity with QuickBooks or similar accounting integrations.
• Experience working in a startup or small company environment where wearing multiple
hats is the norm.

Details:

Location: Remote (occasional travel to Chicago)
Reports To: CEO
Benefits include health insurance, PTO, and equity participation opportunity for the right
candidate.

About Givenly:

Givenly is a corporate gifting and employee engagement platform serving enterprise clients
across the country. Our platform combines subscription-based services, branded merchandise
fulfillment, and wallet-based corporate gifting programs to help companies build loyalty,
recognize employees, and strengthen client relationships. We are a growing company in the
promotional products space looking for exceptional people to help us scale.

Job Title: Senior Accounting Associate

Department: Finance & Accounting

Reports To: Owner/President

Employment Type: Full-time

Location: Hopkins, MN with Remote/Hybrid component Position Summary

The Senior Accounting Associate supports core accounting operations for a fast-paced promotional products marketing and resale company. This role is responsible for ensuring accurate financial reporting related to high-volume client orders, vendor purchases, inventory movement, and resale transactions.

The ideal candidate has strong accounting experience in product resale or distribution environments and is comfortable working cross-functionally with sales, operations, and vendor management teams to ensure smooth billing, costing, and financial accuracy.

Key Responsibilities

• Maintain and reconcile general ledger accounts
• Prepare journal entries and run monthly and year-end close processes
• Support preparation of financial statements and management reports
• Manage accounts payable for promotional product vendors and suppliers
• Manage outsourced AP department for vendor invoice entry to purchase orders
• Support accounts receivable processes, including customer billing and payment reconciliation
• Monitor and reconcile inventory, landed costs, and cost of goods sold (COGS)
• Ensure accurate recording of resale revenue and vendor costs for client projects
• Perform bank and credit card reconciliations
• Assist with budgeting, financial analysis, and account analysis to support organizational financial planning.
• Assist with sales tax reporting across multiple jurisdictions – Avalara experience preferred
• Partner with sales and operations teams to resolve billing, margin, or order discrepancies
• Identify opportunities to improve accounting processes and internal controls
• Manage W9s and issue 1099s
• Vendor Term Negotiation
• Manage Tax Exempt Certificates
• Process payroll and commissions bi-weekly – ADP experience required
• Human Resources tasks as assigned such as onboarding, benefits management,

Required Qualifications

• Bachelor’s degree in Accounting, Finance, or related field
• 4–7 years of accounting experience
• Strong knowledge of GAAP accounting principles
• Proficiency with accounting/ERP systems – Acumatica experience preferred
• Advanced Excel skills
• Strong attention to detail and analytical skills
• Ability to manage multiple priorities and deadlines
• Demonstrated ability in financial analysis, account analysis, budgeting, credit analysis, and financial acumen
• Multi-state sales tax experience Preferred Qualifications
• Experience in promotional products, branded merchandise, or marketing services industries
• Experience with inventory management and order fulfillment accounting
• Experience supporting multi-state sales tax reporting Key Competencies
• Ownership and accountability
• Strong communication and collaboration skills
• Process improvement mindset
• Ability to work in a fast-paced, client-driven environment
• Problem-solving and critical thinking Compensation & Benefits
• Competitive salary based on experience – range $60,000-72,000 per Indeed suggestion
• Health, dental, and vision benefits
• Retirement plan options
• Paid time off and holidays
• Professional development opportunities

Marketing Campaign Coordinator – Promotional Products Supplier

$65,000–$80,000 DOE | Remote / Hybrid (U.S.-based)

Overview
Execute and support distributor-focused marketing campaigns for a promotional products supplier. Own campaign coordination from planning through launch and reporting.

What You’ll Do

• Execute product launch, seasonal, and distributor campaigns

• Manage digital marketing campaigns including email, website, and social

• Coordinate assets with design, copy, sales, and customer service

• Maintain product data across marketing and industry platforms

• Support PPAI Expo, ASI Shows, and regional events

What You Bring

• 2–5+ years marketing experience

• Promotional products industry experience a plus

• Working knowledge of PPAI, ASI, and SAGE a plus

• Experience with digital marketing channels (email, web, social; SEO/SEM a plus)

EEO Statement
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.

Job Title: Senior Marketing Manager

Direct Report: Chief Operation Officer

Job Category: Full time, Exempt

About Our Company

Established in 1983, we are a nationally recognized leader in Headwear and Apparel importer and distributor that strives to stay ahead of trends while providing the highest quality product. With thousands of active customers we strive to provide top-notch customer service, and always focus on maintaining our number one position in the Promotional Products/ Apparel Industry.

We are proud to be included in Top 40 in PPAI 100 and Top 40 in ASI Counselor List in 2025!

Job Summary:

The Senior Marketing Manager is responsible for developing and executing comprehensive marketing strategies that drive brand awareness, customer acquisition, and revenue growth. This role involves leading a team of marketing professionals, managing multi-channel campaigns, and collaborating cross-functionally with sales, product, and creative teams to align marketing efforts with business objectives. This position will analyze market trends, customer insights, and competitive landscapes to identify opportunities and optimize campaigns. They will oversee the marketing budget, and report on campaign performance (ROIs), using data-driven insights to refine strategies and achieve key performance indicators (KPIs).

Job Requirements:

• Bachelor’s degree in Marketing, Data Analytics, Business Administration, Communication, or related field. A Master’s degree (MBA) with focus on Marketing is highly preferred.
• 5+ years of proven experience in Marketing, at least 2 years in a leadership or managerial role.
• Experience managing multi-channel marketing campaigns (digital, social, content, email, tradeshows, etc.).
• Strong leadership and team management skills.
• Strong analytical skills to interpret data, identify trends, and optimize marketing efforts.
• Excellent written and verbal communication skills to effectively convey marketing strategies and campaign results to stakeholders.
• A creative mindset with the ability to think “outside the box” and generate innovative marketing ideas.
• Ability to thrive in a fast-paced, dynamic environment; managing multiple projects simultaneously.

Preferred Qualifications:

• Experience in the promotional products industry.

Work Environment:

• Office-based position with occasional visits to outside meetings and availability to attend trade shows.

Essential Job Functions:

• Leadership & Team Management: Lead, mentor, and develop OTTO’s marketing team, including several seasoned marketing managers and marketing professionals, to foster an environment of accountability, collaboration, and innovation.
• Develop annual plans for the company’s marketing campaigns, including setting the objectives, define realization strategies, and design key KPIs to measure success, with a focus on continuous improvement.
• Develop and execute marketing plans by customer segments and sales channel that build brand strength and overall customer awareness in key target markets, including but not limited to, the promotional industry which is currently OTTO’s key market.
• Harbor deep understanding and extensive experience in developing cohesive marketing strategies for both the B2B and B2C segments.
• Stay current with the promotion industry trends, consumer behavior, and competitive landscape to inform marketing strategies and drive innovation; translate industry insights into actionable plans to maintain a leadership position in the headwear industry.
• Develop and strengthen the brand story, ensuring consistency across all customer touchpoints and marketing materials, aligning with the company’s core values and vision.
• Develop and oversee the planning, development, and execution of integrated marketing campaigns across digital, social media, content, email, and traditional channels.
• Develop the annual marketing budget and allocate resources effectively to achieve the company’s goals, ensuring that spending aligns with strategic priorities.
• Collaborate cross-functionally with sales, product development, customer service teams, and directly with the CEO, to align marketing efforts with business goals and ensure consistent messaging across all channels.
• Develop and implement customer retention strategies, including loyalty programs, to increase customer lifetime value and enhance brand loyalty.
• Oversee public relations strategies and crisis management plans to protect and enhance the brand’s reputation in the marketplace.

Note: The position responsibilities outlined above are in no way to be constructed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Benefits

• Competitive Wage
• Regular business hours 8:00AM to 5:00PM
• Medical / Dental/Vision Health Insurance benefits
• 401k Retirement Plan with employer contribution
• Paid Time Off (PTO) / Paid Holidays

Conclusion

As an industry leader we focus on our customers and their needs. We value employee training and are committed to providing excellent service. We look forward to hiring the best to add to our team of first-rate professionals.

Travel: Occasionally

Telecommuting: No

Any Financial / Budgetary Responsibilities: Yes

Strategic Planning Responsibilities: Yes

Number of Staff Reporting to this Position: 5-7

Job Type: Full-time

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

We’re Hiring: VP of Sales & Business Development

This is a rare leadership opportunity with a company that truly values people, relationships, and long-term success.

Artina Promotional Products is a second-generation, family-owned branded merchandise company with nearly 60 years of industry leadership. We’re award-winning, highly stable, and proud members of the largest buying group in the promotional products industry, giving our team unmatched resources and scale.

We’re looking for a Vice President of Sales & Business Development to help lead our next phase of growth.

Why this role stands out:

• Lead a seasoned, tenured sales team with deep client relationships
• Shape the future of sales at a company built on trust, service, and teamwork
• Combine strategy + hands-on leadership (this is not a sit-on-the-sidelines role)
• Join a company with exceptional culture, stability, and reputation

 Who this is for:

A proven sales leader who:

• Has successfully led B2B sales teams
• Knows how to coach, develop, and elevate experienced reps
• Thinks strategically but loves being close to the action
• Values integrity, relationships, and service excellence

Role: Full-time, executive leadership

Job Title: Digital Imprint Production Manager

Department: Production
Reports To: President

About the Company

Acehigh Promo is a fast-growing corporate gifting supplier focused on elevating branded experiences for businesses through quality merchandise and personalized gifts. With a catalog of tech accessories, bags, and packaged gift solutions, we help companies leave lasting impressions through beautifully branded items that reflect their identity and values. Our motto “Corporate Gifting, Elevated” captures our commitment to superior products, thoughtful customization, and excellent client service. We serve a wide range of clients across industries with fast, reliable production and flexible personalization options.

Position Summary

We are looking for a proactive, organized Digital Imprint Production Manager to lead and optimize our production operations. The ideal candidate is a strong communicator and capable leader who can oversee the end-to-end workflow of personalized promotional products. You’ll work closely with cross-functional teams, manage production schedules, train and support production staff, and ensure quality and delivery expectations are met while troubleshooting technical challenges with decorating and imprinting equipment. This role is critical to ensuring that custom corporate gift orders move smoothly from concept to completion—on time, on brand, and at the highest quality.

Key Responsibilities

• Manage daily production workflow from order intake through fulfillment, ensuring accuracy, quality, and timeliness.
• Lead, train, and mentor the production team to maintain high performance, quality standards, and a positive work environment.
• Act as the primary production liaison with Sales and Customer Service teams to clarify order details, confirm timelines, and resolve production issues.
• Plan and prioritize production schedules to meet delivery targets while minimizing bottlenecks, waste, and machine downtime.
• Maintain and support production equipment—training staff on proper usage, performing routine checks, and troubleshooting issues with imprint machines and other tools.
• Uphold a safe, clean, and efficient workspace by enforcing safety procedures and organization best practices.
• Monitor quality control and implement improvements to reduce errors and enhance product consistency.
• Contribute to continuous improvement initiatives to streamline processes, improve turnaround times, and enhance quality.
• Effectively communicate with other managers across departments to collaborate on cross-workflow projects.

Skills & Qualifications

• Proven experience in production management, operations, or similar roles in a manufacturing, personalization, or print/decor environment.
• Strong project management and organizational skills with the ability to balance competing priorities.
• Excellent verbal and written communication skills; comfortable collaborating across departments.
• Demonstrated leadership experience, including training, developing, and motivating team members.
• Solid technical aptitude and the ability to learn, train on, and troubleshoot digital imprint and personalization equipment.
• Detail-oriented with a strong commitment to quality and consistency under tight timelines.
• Comfortable with data-driven decision-making and using production metrics to optimize workflow.

Technical Tools & Software

Experience with the following tools is highly desirable:

• Trello (or similar project/task management tools)
• CorelDraw
• RasterLink
• Mimaki or other digital imprint machines

What Success Looks Like

• Production orders are completed on time, within quality standards, and with minimal defects.
• Production team demonstrates consistent performance, growth, and engagement.
• Equipment uptime is maximized through proactive maintenance and effective troubleshooting.
• Cross-departmental communication prevents production errors and enhances overall client satisfaction.
• Innovation and process optimization are continual points of emphasis in thought and action.

Job Type: Full Time 8 a.m.-4 p.m.
Salary: Negotiable

Ardmore is a promotional products company specializing in branded merchandise and apparel along with document printing services.  We are a client-focused, deadline-driven environment with frequent vendor and customer communications and fast turnaround expectation.

We are seeking a highly organized and proactive Sales Operations Manager to support the Owner/Director of Sales.  You will be required to manage administrative workflow and client projects.  This is an ideal opportunity for someone who thrives in a fast-paced environment, is organized and take initiatives to move tasks forward.

Responsibilities:

• Prepares monthly reports and customer statements, purchase orders, invoices and client presentations.
• Responsible for email communications and managing follow-ups
• Track and ensure purchase orders stay on schedule and invoices are paid in a timely manner
• Maintain and update accurate vendor/client contact information
• Request samples, pricing, availability and production details
• Assist with product research and gathering specifications
• Prepare client materials and mockups
• Write Quotes and manager orders
• Maintain accurate client and project records
• Review proofs for accuracy prior to client approval

Qualifications:

• 1-2 years administrative support, sales support, or similar roles.
• Would prefer some experience in the promotional products industry
• Strong organizational skills and attention to detail.
• Clear written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office, SAGE and XETEX

Senior Manager, Operations
Remote | Full-Time

The Role
Givenly is looking for a Senior Manager of Operations to take full ownership of our day-to-day
operational functions. You’ll lead the operations team, manage the complete lifecycle of
branded merchandise projects and kitting programs, and build the systems and processes that
let us scale.

This is not a support role. We need someone who sees problems before they become
problems, builds repeatable processes, and takes pride in operational outcomes—not just
activity. You’ll report directly to the CEO and have real ownership over how this company runs.

What You’ll Own

Operations & Fulfillment
End-to-end operational performance across fulfillment, client delivery, vendor management, and
platform operations. You’ll manage branded merchandise projects from quoting through
production, decoration, kitting, and delivery—ensuring accuracy, quality, and on-time execution.
You’ll build and maintain SOPs that create consistency and reduce the need for executive
involvement in daily operations.

Vendor & Supply Chain
Full ownership of vendor relationships across suppliers, decorators, and fulfillment partners.
This includes negotiating pricing and terms that protect margins, managing product catalog
integrity, optimizing our Brand On Demand catalog, and vetting and onboarding new vendor
partners.

Customer Operations
Ensuring every client touchpoint runs smoothly—from Zendesk ticket management to order
discrepancy resolution. You’ll partner with Customer Success and Sales to deliver seamless
onboarding, fulfillment, and ongoing support across our corporate gifting programs, company
stores, and branded kits.

Systems & Cross-Functional Leadership
Maintaining operational data accuracy across Zendesk, Monday, Sage, Google Suite and our
proprietary platform. You’ll use project management tools to keep work on track, collaborate
with Sales and Leadership, and provide the CEO with regular operational insights and strategic
recommendations

Requirements

•  7+ years of operations experience with at least 2 years in a management or leadership
  role
• Promotional products industry experience strongly preferred—familiarity with branded
  merchandise, decoration methods, kitting, and fulfillment workflows is essential
• Working knowledge of Sage or similar industry platforms for order management and
  purchasing
• Proven track record building scalable processes and managing vendor relationships
• Proficiency with operational tools such as Google Suite, Zendesk, and Monday.com
• Data-driven mindset with comfort analyzing metrics to drive decisions
• Self-starter who thrives working autonomously in a remote environment

Nice to Have

•  PPAI membership or industry certifications
• Experience with company store or e-commerce fulfillment platforms
• Experience in a startup or small company where wearing multiple hats is the norm

Details
Location: Remote (occasional travel to Chicago)
Reports To: CEO
Benefits: Health insurance, PTO, and equity participation opportunity for the right candidate

About Givenly
Givenly is a corporate gifting and employee engagement platform serving enterprise clients
across the country. We combine subscription-based services, branded merchandise fulfillment,
and wallet-based gifting programs to help companies build loyalty, recognize employees, and
strengthen client relationships. We’re a growing company in the promotional products space
looking for exceptional people to help us scale.