Director of National and Key Accounts

Blue Generation, a top 20 promotional apparel supplier, is seeking a Director of National & Key Accounts to drive aggressive growth with top distributors, buying groups and national accounts. We’re looking for a results-driven sales professional with deep industry experience, a strong track record in strategic account management, and a passion for growth and expansion. This position oversees Blue Generation’s most important customers, uncovers new revenue opportunities, and represents the brand at national and regional trade shows as a key face of the company.

About Blue Generation

Blue Generation is a fourth-generation, family-owned apparel supplier known for high-quality corporate, casual, and uniform wear. With decades of expertise, vertical manufacturing, and an unparalleled selection of color/size, we are a trusted partner to top distributors nationwide. We pair decades of expertise with modern innovation to serve the largest distributors and national programs in the promo and uniform market.

Key Responsibilities

National Account Management & Business Development

• Build and execute strategic account plans to increase revenue, product penetration, and overall account engagement
• Analyze performance to identify gaps, trends, and high-opportunity areas.
• Serve as the primary point of contact for top distributors, national accounts and buying groups.
• Re-engage dormant accounts and maximize wallet share across all product categories
• Uncover new opportunities within major accounts and pursue high-value prospects
• Create tailored presentations, programs and growth strategies to support account expansion

Industry Representation

• Represent Blue Generation at national and regional trade shows, conferences and distributor events.
• Deliver compelling, high-energy product demos to accelerate interest and adoption
• Host virtual and in-person presentations, trainings and line reviews for major customers
• Act as a brand ambassador in all customer-facing interactions.

Collaboration & Reporting

• Partner with internal sales, marketing, and operations teams to support customer programs and needs.
• Maintain accurate CRM updates (HubSpot), track pipeline activity, and prepare business reviews.
• Use data-driven insights to inform strategy and identify promotional opportunities.

What We’re Looking For

• 5–10+ years in national or key account management or sales leadership (preferably in promo or apparel).
• Strong relationships with Top 40 distributors and buying groups.
• Excellent presentation and product demonstration skills.
• CRM proficiency (HubSpot preferred) and solid analytical sales acumen
• Highly organized, self-motivated, and comfortable working independently.
• Willingness to travel regularly for trade shows and customer meetings.

Customer Service Professional:
30-year promotional products and print distributor seeking a friendly, detail-oriented Customer Service Representative to support our small team. This role includes customer communication, order entry, vendor coordination, and project tracking for promotional, print, and wide-format jobs.

We’re looking to fill the position as soon as possible, but we’re also willing to wait until the start of the new year for the right candidate.

Responsibilities:
• Manage customer inquiries, quotes, and orders
• Enter orders using SAGE/ASI
• Coordinate with vendors and production teams
• Review proofs, confirm artwork, and track project progress
• Assist the owner/sales manager with customer service and administrative tasks
• Light graphic design a plus (Adobe or Canva)

Requirements:
• Promotional products industry experience preferred
• Print/wide-format knowledge a plus
• Proficient in SAGE, ASI, and Microsoft Office
• Strong communication, organization, and attention to detail
• Bilingual (English/Spanish) a plus, but not required

What We Offer:
• Competitive pay
• Paid vacation + holiday bonus
• Laid-back, supportive small team
• Stable, long-established company
• Additional compensation for referrals or an existing book of business
• Growth potential

Schedule:
• In-office only (South Austin / Buda area)
• Monday–Friday, 11:00/12:00 PM to 5:00 PM
• Send resumes to: luis.ostos@proformadcs.com

Job Title: Account Coordinator – Zagwear
Reports to: Senior Account Manager and Executive Vice President
Location: Remote
Job Type: Full-Time

About Us:
Zagwear is a leading global provider of innovative branded merchandise solutions,
helping businesses create meaningful connections through high-quality
promotional products. We are looking for a detail-oriented and proactive Project
Coordinator to join our team and support our growing client base.

Job Overview:
The Account Coordinator will be responsible for managing client projects from
initiation to completion, ensuring seamless execution and delivery. This role
requires excellent organizational skills, strong attention to detail, and the ability to
communicate effectively with clients, vendors, and internal teams. If you thrive in a
fast-paced environment and are passionate about branded merchandise, we want
to hear from you!

Key Responsibilities:
• Coordinate and manage multiple promotional product projects
simultaneously.
• Serve as the primary point of contact for clients, vendors, and the internal
team.
• Responsible for ensuring that all duties for the assigned accounts are
performed in a timely basis, consistent with the customer’s expectations.
• Collaborate with the sales team to understand client requirements and
deliver exceptional service.
• Source and communicate with suppliers to ensure product quality and
timely delivery.
• Prepare project documentation, including quotes, purchase orders, and
status reports.
• Order samples for customers
• Identify potential project risks and implement effective solutions.
• Respond to customer inquiries in a timely fashion.
• Participate in team conference calls, customer conference calls, and
customer site visits on an as-needed basis.

Qualifications:
• Bachelor’s degree in Business, Marketing, or a related field preferred.
• 2+ years of experience in project coordination, customer service, or a related
role.
• Experience in the promotional products industry is a must 2+ years is preferred.
• Proficiency in Microsoft Office Suite and project management tools.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Problem-solving mindset with keen attention to detail.
• Experience with CommonSku is a plus but not required

What We Offer:
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and supportive team environment.
• The chance to work with exciting brands and high-impact projects.

How to Apply:
Please submit your resume and a cover letter detailing your relevant experience
and why you’re the perfect fit for this role. Email to: joshn@zagwear.com

We are an equal-opportunity employer and value diversity in our team.

The Strategic Account Manager (SAM) serves as the primary business partner for top national and strategic accounts — the company’s top revenue-driving customers. This role combines strategic planning, relationship management, and commercial execution to deepen partnerships, drive sustainable growth, and strengthen customer satisfaction.

The SAM acts as both hunter and farmer, leading joint business planning efforts, coordinating internal cross-functional teams, and ensuring that each account receives customized merchandising and operational support aligned with shared growth goals.

Key Responsibilities:

Strategic Account Leadership

• Own and manage a defined portfolio of national accounts.
• Develop and execute annual joint business plans (JBPs) that define revenue, margin, and share-of-wallet growth goals.
• Partner with senior customer stakeholders across sales, procurement, marketing, and leadership to align on strategy and objectives.
• Lead quarterly and annual business reviews to track progress and recalibrate initiatives.

Relationship Development

• Build and maintain multi-level relationships across customer organizations to ensure connectivity and influence.
• Serve as the voice of the customer internally, championing their priorities while balancing company objectives.
• Leverage relationships to uncover new opportunities and drive collaboration across product categories or business units.

Business Growth & Execution

• Identify and pursue new revenue opportunities within existing accounts, including upsell, cross-sell, and category expansion.
• Collaborate with merchandising, design, and operations to create tailored product assortments and programs.
• Oversee pricing strategy, program profitability, and margin adherence.
• Manage contract renewals, negotiations, and multi-year partnership agreements.
• Drive CRM pipeline development by sourcing and qualifying strategic opportunities, while ensuring rigorous data hygiene through timely, accurate, and complete entry of account activities, contacts, and deal stages.

Merchandising & Program Development Support

• Partner with the merchandising team to deliver customized product assortments and promotional strategies that align with account needs.
• Support account-specific launches, line reviews, and seasonal presentations.
• Guide internal teams on account-specific requirements related to design, sourcing, packaging, or compliance.

Cross-Functional Collaboration

• Coordinate closely with Marketing, Creative, Sales Operations and Merchandising to ensure seamless execution and delivery.
• Communicate key milestones, risks, and opportunities across departments.
• Provide sales forecasts, business insights, and category trends to support planning and supply chain efficiency.

Key Performance Indicators (KPIs):

• Year-over-year revenue growth and account profitability
• Increased share of wallet and multi-category penetration
• Account retention and contract renewal rates
• CRM data accuracy and completeness, including regular updates to pipeline stages, contact records, and activity logs, audited monthly to ensure alignment with forecasting and reporting standards.
• Execution of annual joint business plans

Qualifications:

• Bachelor’s degree in Business, Marketing, Merchandising, or related field.
• 5–8 years of experience in account management, national sales, or strategic partnerships – preferably within the promotional products industry.
• Proven success managing multi-million-dollar accounts and developing long-term business plans.
• Strong strategic thinking and analytical skills with a data-driven approach to decision-making.
• Excellent interpersonal, negotiation, and presentation abilities.
• Demonstrated success working cross-functionally with merchandising, marketing, and operations.
• Proficiency in CRM and ERP systems (e.g. Salesforce, SAP, etc.) and Microsoft Office Suite.

Why Join Us

As a Strategic Account Manager, you’ll be at the center of our most important customer relationships — shaping strategy, driving growth, and influencing product direction. This role offers visibility across the organization, an opportunity to lead within a collaborative, entrepreneurial team, and the ability to directly impact both customer success and company performance.

We believe a complete benefit package is important and provides our employees with a level of comfort and security for themselves and their families. We offer a full range of benefits to our full-time associates: Health, Dental, Vision, Life, STD / LTD, Long-Term Care, Pet Insurance, 401K with Employer Match, PTO (including Paid Holidays), Event Tickets and Employee Discounts.

Equal Opportunity Employer We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job Overview

Support existing customers by serving as the primary point of contact within the sales organization. The assigned customer’s mix of current business may include Office Products, Commercial Printing, Promotional and Corporate Apparel, among other product lines. Assist existing customers by assessing past, present, and future customer needs; analyzing customers’ business model; and offering additional product lines to support further business

• Manage a pipeline of add-on and upsell opportunities within a set of existing accounts and deliver results
• Execute additional sales by understanding customer operations requirements; analyzing buying patterns; bundling relevant services; and focusing on timing and cost
• Capable of working in multiple platforms and able to complete daily tasks and utilize your time
• Willingness to learn and retain training/processes throughout the
• Work in a team environment with management and subject matter experts (SME) to promote client retention and satisfaction
• Work in collaboration with accounting on financial and collections related to assigned customers
• Conduct Business Reviews with appropriate customer contacts
• Participate in Sales Training meetings on a daily/weekly basis
• Minimal to no Looking for candidates who are open to the possibility of travel 1-3 times a year.
• Execute prospecting campaigns by aggressive customer
• Provide timely forecasts and risk analysis to the direct manager, as well as track customer and partner interaction
• Present a professional image via virtual video meetings, communication skills, both proactively and when under duress
• Provide customers with updates on hot or escalated
• Responds to customer requests in a timely, professional
• Establish a professional working relationship with day-to-day users up to and including the executive level

Skills/Requirements

• Four+ years of experience in an Account Management
• Two+ years of experience in at least two of the following: Office Product Sales, Print/Marketing Sales, Promotional Products, and/or Branded Apparel Sales.
• Strong communication, interpersonal, organizational, and presentation skills
• Excellent at multitasking and time management
• Previous experience influencing and effectively managing key relationships under challenging situations while handling escalations under pressure
• Experience working with senior executive-level personnel
• Technology experience in SmartSheet and Microsoft Suite
• Exceptional in Excel skills, managing multiple online platforms, and strong ability to complete extensive online search capabilities
• Proven track record of achieving performance goals, including quotas, revenue targets, and/or other key performance indicators

If you are a motivated individual with a passion for sales and building relationships, we would love to hear from you. Join our team as an Account Manager and take your career to the next level!

Benefit Package Includes:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Flexible spending account
• Life insurance
• Paid time off
• Vision insurance

Supplemental Pay:

• Monthly Bonus opportunities

Southwest Regional Sales Manager

Reports To:                 Vice President of Sales

Direct Reports:           None

Position Type:             Full-Time

Classification:             Exempt

Job Overview

The Regional Sales Manager stands at the crossroads between our company and the “crème de la crème” of distributors and resellers in a designated region. Not just a title, this role embodies the art of building and nurturing our business relationships. It’s about understanding our elite customers’ DNA—their needs, ambitions, and pain points—and translating that into tailored solutions and experiences. With your strategy and insights, you won’t only be their compass and confidante but also our company’s vanguard in driving growth and reinforcing our commitment to those who matter most. By fostering deep connections and being in-tune with each customer’s nuances, you’ll play a pivotal role in shaping the future of our business landscape.

Role & Responsibilities

• Responsible for sales efforts in multiple locations and states designated by the Vice President of Sales.
• Recruit and develop new customers within a region.
• Manage and grow existing Key Accounts to maximize sales potential.
• Coordinate planning of regular and special customer sales activities.
• Arrange, attend, and present at industry trade shows as approved by management.
• Develop education programs and work with on customers on sales calls.
• Establish reachable sales growth goals for region and attain them at a sales growth of no less than 10% annually.
• Communicate with Vice President of Sales to recommend marketing resources for the region.
• Coordinate and support sales policy issues within region and throughout the company.
• Assist with challenge resolution that may arise with customers.
• Review monthly sales expense budgets and reports.
• Be responsible for submission of activity and expense reports to management.
• Gather and report competitive information.
• Maintain open communications with internal customers, peers, and Vice President of Sales.
• Maintain close rapport with customer service team.
• Establish and maintain excellent relationships with all industry distributors.
• Involvement in local area industry trade associations.
• Perform other duties as requested.

Qualifications

• Bachelor’s degree preferred with at least five (5) years of related sales experience, preferably within the Promotional Products industry.
• Demonstrated experience and proven relationships with distributors in the Promotional Products industry.
• Customer-first attitude, persuasive, well-organized with high attention to detail.
• Excellent presentation and listening skills.
• Ability to identify and solve customer needs independently and strategically.
• Proficient at analyzing data, reporting, and making strategic recommendations based on data and trends.
• Proficient Microsoft365’s suite of products.
• Experience using a CRM to manage business.
• Proven ability to provide solutions and resolve issues through excellent written and verbal communication skills.
• Proven ability to articulate the distinct value of our products and services.
• Proven ability to position products against the competition.
• A strong track record of market penetration and revenue growth.
• Ability to make high-quality decisions with limited supervisor involvement.
• A true team player with a positive and encouraging attitude.

Email Resumes to:

Kale@Jcharles.com

National Account Manager

Reports To: Vice President of Sales
Direct Reports: None
Position Type: Full-Time
Classification: Exempt

Job Overview

The National Account Manager is responsible for owning and growing relationships with our key national accounts within the Promotional Products industry. This role is all about partnership, account strategy, and flawless execution.

You will serve as the primary point of contact for national accounts, ensuring they are supported, engaged, and continuously growing with J Charles. Success in this role means increasing revenue through deeper penetration within assigned accounts, driving product training and education, and identifying strategic opportunities for growth.

Role & Responsibilities

• Own and manage relationships for assigned National accounts.
  • Develop account plans focused on growth, retention, and penetration across member distributors.
  • Conduct product training, presentations, and joint calls with national account members.
  • Represent J Charles at national and regional trade shows — supporting presentations and follow up.
  • Track and analyze account performance, forecasting growth and identifying new opportunities.
  • Coordinate internal resources (Customer Service, Production, Marketing) to support account needs.
  • Serve as escalation point for customer challenges within assigned national accounts.
  • Monitor and report on competitive activity within accounts; recommend strategies to protect business.
  • Drive promotional campaigns, marketing initiatives, and quarterly business reviews.
  • Maintain detailed activity and documentation within CRM.
  • Perform other duties as assigned.

Goal: Grow national account revenue and engagement — be their go-to partner.

Qualifications

• Bachelor’s degree preferred; 5+ years in account management or business development.
  • Promotional Products or distributor network experience strongly preferred.
  • Demonstrated success managing national or strategic accounts.
  • Excellent presentation, communication, and storytelling skills.
  • Strong analytical and data-driven decision-making abilities.
  • Proficient in Microsoft 365 and CRM tools.
  • Able to work independently and prioritize multiple deadlines.
  • Calm, professional, and proactive problem-solver.

Travel

• Up to 40–60% including national account meetings and trade shows.

How to Apply

Email resumes to:
Kale@Jcharles.com

We’re looking for hungry, motivated team players to join the Paperclip team.  As an Account Manager, you would be responsible for servicing and growing current accounts while using a consultative approach.  We believe in the power of the promo and go to work each day striving to make our customers look good, feel good and perform better so they improve their market position.

Our HQ is in Austin, but the position is remote.  Our clients are mostly located in Texas and in-person client meetings will be required as needed.  Comp is a base salary plus commission.

Candidates should possess:

• The ability to communicate with clients via technology and in person
• A positive attitude and ability to think dynamically
• A willingness to learn and a competitive spirit
• Great Time management skills
• Outstanding written and verbal communication skills
• Passion about sales & cultivating relationships with clients

The Client Success Specialist is responsible for supporting the Client Success team activities, specifically generating ideas for revenue growth, creating presentations, sourcing and merchandising products.  Ideally, the CSS helps the Client Success team grow their business and provide a top-notch client experience.  

PRIMARY RESPONSIBILITIES

• Collaborate with the Client Success Executive and/or Client Success Director on ways to increase revenue.
• Create solutions based on client needs, to include researching product and service information from suppliers, including costs, availability, and delivery schedule for designated accounts.
• Follow trends in the marketplace to best develop creative merchandise solutions.
• Manage projects within the Client Success team, coordinating multiple stakeholder groups to develop and execute deliverables.
• Participate in sales/supplier/client meetings to increase product and solutions knowledge.
• Create and design artwork for client orders and develop client proposals and presentations on an as needed basis in Adobe Illustrator and PowerPoint.
• Be people-oriented, client-focused, and assertive in developing client and supplier relationships.

Product Marketing Specialist

Salary:  $80,000-$90,000 DOE

Location: Kent, WA (in-office)

Job Type: Full-time, exempt

Shift: Day, M-F or as otherwise scheduled

Reports to: COO

We’re looking for a creative, strategic, and hands-on Product Marketing Specialist to help bring Velociterra’s products to life, from the first idea to the moment they reach our customers’ hands.

In this role, you’ll sit at the intersection of marketing strategy and product development, shaping how our new souvenir and promotional product lines are conceived, positioned, and launched. You’ll combine data-driven insights with storytelling flair to make sure every product connects with our customers and stands out in the market.

If you’re equally excited about diving into customer research, refining product concepts, and crafting go-to-market campaigns that drive adoption and growth, then you’ll fit right in here.

What You’ll Do

Turn Ideas Into Market-Ready Products

• Develop and execute go-to-market (GTM) strategies for new product launches, from crafting messaging to running campaigns.

• Create compelling product positioning and customer-facing content that highlights what makes our custom products unique and valuable.

• Partner closely with the sales team to ensure alignment on messaging, benefits, and target customer segments.

• Track performance, adoption, and engagement metrics to fine-tune marketing strategies and maximize impact.

Shape Product Strategy with Insights

• Translate customer feedback, market trends, and competitor insights into actionable product features and enhancements.

• Recommend pricing and packaging strategies that balance profitability with customer appeal.

• Collaborate with product development to make sure every launch is rooted in real customer needs and brand alignment.

• Support product testing and iteration cycles to keep offerings fresh, relevant, and competitive.

Collaborate Across Teams

• Act as the voice of the customer in product and marketing discussions.

• Work closely with sales, customer success, and operations to deliver smooth, coordinated launches and consistent messaging.

• Build feedback loops between marketing campaigns and product updates, so our learnings keep driving better products.

What We’re Looking For

• Experience: 3–5 years in product marketing, product management, or a related role with proven success in launches and GTM campaigns.

• Education: Bachelor’s degree in Marketing, Business, or related field (MBA a plus).

• Skills:

  • Strong analytical skills—you love turning data into clear, actionable insights.

  • Excellent communicator with a knack for storytelling and crafting persuasive messaging.

  • Experienced in working cross-functionally with product, sales, and creative teams.

  • Creative and strategic, but also comfortable rolling up your sleeves to get things done.

What It’s Like Here

At Velociterra, we’re passionate about creating memorable custom products that make people smile, and that spirit extends to how we collaborate every day. You’ll join a fast-moving, cross-functional team where curiosity, creativity, and customer focus drive everything we do.

Why You’ll Love Working Here

• The chance to shape products and marketing strategies end-to-end.

• A collaborative environment where your ideas make a real impact.

• Opportunities for growth and professional development in both product and marketing.

• Competitive salary, great benefits, and flexible work options.

If you’re ready to combine strategic thinking with creative execution and help launch products that truly connect, apply now and come join us!

Additional Information

Velociterra offers great benefits including: PTO, health insurance, dental insurance, vision insurance, 401K matching, on-the-job training, and monthly company lunches. You’ll enjoy working in our safe and inclusive environment. Apply now and come join us!

EOE

Velociterra is committed to a diverse and inclusive workplace. Velociterra is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.