About Stadium

Stadium is a global group gifting, swag, rewards and recognition platform. Through Stadium and its affiliated brands SwagMagic and SnackMagic, companies are able to leverage our easy-to-use platform to provide gifts and rewards to groups of 5-20,000. Our unique edge is in being an all-in-one global solution that allows senders to curate specific gifts for their audience or give the power of choice to their recipients.

We’re a product-first ambitious team that’s obsessed with a united vision for taking our business to new heights. From our founding in 2014 as a solid New York City-based corporate lunch service, to our pandemic-era pivot that altered the company trajectory, Stadium has grown tremendously due to our agile team and ability to pioneer new product solutions as we do it. While our business has continually evolved over the years, our purpose has remained constant: to strengthen the bond between companies, their employees and their customers.

Job Description

Job Description

As a member of our dynamic and fast-growing team, you’ll showcase your expertise in the promotional products industry, confidence, and passion by delivering personalized support and exceptional service to our customers. You’ll collaborate across various functions, guiding the team when necessary, and working closely with vendors to build strong partnerships.

As a company, we learn fast, support each other, and are focused on continuous quality and improvement for all of our customers. You will have the opportunity to play an integral role in the growth and expansion of our business as we revolutionize the swag industry!

Stadium is based in New York City, but this would be a remote position.

What You’ll Do With Us

• Act as a trusted strategic partner and resource for customers by demonstrating a deep understanding of the promotional products industry
• Stay current with trends in the industry and provide team with creative selling ideas; attend supplier webinars, meetings and industry events
• Lead high-level conversations with customers to assist closing deals
• Collaborate with cross-functional teams to execute custom orders, initiatives and goals of customers
• Guide customers through a seamless sales process, managing every detail of each project ensuring their orders are executed to their needs
• Manage the complete order process—from placement to delivery—and ensure customer feedback is captured and addressed
• Foster confidence and enthusiasm among new customers; setting the stage for long-term engagement and growth
• Develop and maintain expert-level knowledge of the Stadium platform and all its features

Requirements

What You Bring To Stadium

• 3+ years experience in the promotional products industry, preferably at a distributor
• Ability to thrive in a dynamic & fast-paced environment
• Strong customer focus and passion for engaging with people to help them succeed
• Leverage knowledge of the distributor and supplier industry to build relationships with vendors and assist in sourcing cost-effective printing and promotional products
• Solutions oriented mindset and background as a proven problem solver
• Excellent written and verbal communication skills with attention to detail
• Great listener and keen to understanding customer situations and goals before responding with strategic guidance
• An organized and process-oriented approach to managing relationships with customers
• A fun, approachable personality; easy to get along with, but driven and focused
• An eager desire to make a meaningful impact on the ground floor of a growing start-up
• English as a first language (additional languages a plus)

Benefits

What We Offer

• Fantastic company culture focused around recognizing and leveraging individual strengths for the benefit of the whole
• Career mobility and opportunities to work across areas of the company
• Remote-first work environment with frequent Zoom company events and chance to make genuine connections
• Company perks and benefits – competitive salary, generous PTO, 401K with match, medical benefits

Sales Manager – Paris and Surrounding Area

E-mail to apply: eve.stieglitz@simplygoldstar.com

Permanent Position – Based in Paris or Surrounding Area

About Goldstar

Goldstar, part of the global National Pen Group, is one of the fastest-growing suppliers of promotional products in Europe. We are recognized for our high-quality writing instruments, bags, and drinkware, offering all-inclusive pricing and exceptional customer service. Our mission is simple: to offer innovative and sustainable promotional solutions while making it easy for distributors to work with us.

Your Role

As a Sales Manager, you will play a key role in expanding Goldstar’s presence in the Paris market. Your primary mission will be to build strong relationships with local distributors while promoting our products and achieving ambitious sales goals. You will represent our brand at major industry events and trade shows while supporting our sustainability initiatives. This role offers an exceptional opportunity to contribute to the rapid growth of Goldstar in a dynamic market, with real opportunities for personal and professional growth.

Key Responsibilities

• Territory Management: You will be responsible for managing and developing relationships with distributors in the Paris region, maximizing Goldstar’s presence in the local market.
• Business Development: Grow sales by building and maintaining strong relationships with distributors and clients, offering tailored promotional solutions to meet the needs of both small businesses and large accounts.
• Strategic Planning: Implement strategies to meet sales targets, adapting to local market trends and client needs.
• Sustainability Commitment: Promote Goldstar’s eco-friendly and sustainable products, helping to lead the transition to more environmentally responsible promotional solutions.
• Product Expertise: Develop an in-depth understanding of our products and their applications for branding and promotional purposes.
• Negotiation and Presentation: Use strong negotiation and presentation skills to close deals and offer customized branding solutions.
• Team Collaboration: Work closely with internal teams to ensure seamless sales processes and optimal customer experiences.
• Data Management: Utilize tools like Microsoft Office and Salesforce to manage data, client communications, and sales reporting effectively.

Desired Skills and Attributes

• Experience Required: 3 to 5 years of experience in the promotional products industry in France, ideally with strong knowledge of the Paris market.
• Sales Expertise: Proven track record in managing distributor accounts and implementing strategic plans to meet and exceed sales targets.
• Ambition and Drive: A motivated individual who thrives in a dynamic environment and is driven to achieve results.
• Sustainability Mindset: Familiarity with ESG (Environmental, Social, Governance) principles and the ability to promote sustainable products to clients.
• Interpersonal Skills: Excellent communication, presentation, and client relationship management skills.
• Adaptability and Problem-Solving: Ability to resolve issues quickly and maintain professionalism under pressure.
• Team Player: Highly organized, with a collaborative approach to achieving shared goals.

Goldstar’s ESG and Sustainability Initiatives

At Goldstar, we are committed to making a positive impact on the environment and society. Our sustainability efforts include reducing waste, adopting eco-friendly materials, and promoting ethical business practices. We continuously innovate to offer sustainable product solutions, contributing to a more responsible future.

What We Offer

• A Promising Career: Join a fast-growing company where your contributions will truly make a difference.
• Opportunities for Growth: A dynamic environment with real opportunities for career advancement.
• Ethical and Sustainable Work Culture: Be part of a team that values responsibility, transparency, and ethical practices at every level.
• Modern Company Culture: Work in an international company that embraces innovation and sustainability.

Sales Manager – South of France (Lyon and Surrounding Area)     

E-mail to apply: eve.stieglitz@simplygoldstar.com 

Permanent Position – Based in Lyon or Surrounding Area 

About Goldstar 

Goldstar, part of the global National Pen Group, is one of the fastest-growing suppliers of promotional products in Europe. We are known for our high-quality writing instruments, bags, and drinkware, offering all-inclusive pricing and exceptional customer service. Our mission is simple: to provide innovative and sustainable promotional solutions while making it easy for distributors to do business with us. 

Your Role 

As a Sales Manager, you will play a key role in expanding Goldstar’s presence in the South of France. Your primary mission will be to develop strong relationships with local distributors, while achieving ambitious sales targets. You will represent our brand at major industry events and trade shows, while supporting our sustainability initiatives. Based in Lyon, this role offers a fantastic opportunity to contribute to the rapid growth of Goldstar in this dynamic region, with real opportunities for personal and professional growth. 

Key Responsibilities 

• Territory Management: You will be responsible for managing and developing relationships with distributors in the South of France region, particularly in Lyon and its surroundings, maximizing Goldstar’s presence in the local market. 

• Business Development: Grow sales by building and maintaining strong relationships with distributors and clients in the region, offering tailored promotional solutions to meet local needs. 

• Strategic Planning: Implement strategies to meet sales targets, while adapting to regional market trends and client requirements. 

• Sustainability Commitment: Promote Goldstar’s eco-friendly products, contributing to the growth of sustainable promotional solutions in the South of France. 

• Product Expertise: Develop an in-depth understanding of our products and their applications for branding and promotional purposes. 

• Negotiation and Presentation: Use strong negotiation and presentation skills to close deals and offer customized branding solutions. 

• Team Collaboration: Work closely with internal teams to ensure smooth sales processes and optimal customer experiences. 

• Data Management: Utilize tools like Microsoft Office and Salesforce to manage data, client communications, and sales reporting effectively. 

Desired Skills and Attributes 

• Experience Required: 3 to 5 years of experience in the promotional products industry in France, ideally with strong knowledge of the South of France market, particularly the Lyon region. 

• Sales Expertise: Proven track record in managing distributor accounts and implementing strategic plans to meet and exceed sales targets. 

• Ambition and Drive: A motivated individual who thrives in a dynamic environment and is driven to achieve results. 

• Sustainability Mindset: Familiarity with ESG (Environmental, Social, Governance) principles and the ability to promote sustainable products to clients. 

• Interpersonal Skills: Excellent communication, presentation, and client relationship management skills. 

• Adaptability and Problem-Solving: Ability to resolve issues quickly and maintain professionalism under pressure. 

• Team Player: Highly organized, with a collaborative approach to achieving shared goals. 

Goldstar’s ESG and Sustainability Initiatives 

At Goldstar, we are committed to making a positive impact on the environment and society. Our sustainability efforts include reducing waste, adopting eco-friendly materials, and promoting ethical business practices. We continuously innovate to offer sustainable product solutions, contributing to a more responsible future. 

What We Offer 

• A Promising Career: Join a fast-growing company where your contributions will truly make a difference. 

• Opportunities for Growth: A dynamic environment with real opportunities for career advancement. 

• Ethical and Sustainable Work Culture: Be part of a team that values responsibility, transparency, and ethical practices at every level. 

• Modern Company Culture: Work in an international company that embraces innovation and sustainability. 

WFH Strategic Account Manager

iPromo is Top 100 level Distributor seeking a dynamic and driven Strategic Account Manager to join your team. Base + Commission + Quarterly Bonus with existing accounts and inbound leads.

We are proud to announce iPromo, a company with 25 years’ experience, has been listed on the Inc.5000 Fastest Growing Companies list for the last 3 years, 2021-2023. As well as our industries ASI Top 50 Best Places to Work list from 2021-2023.

With the tools and systems in place we are able to provide solutions to any size organization. We can help you build your book of business.

This is a remote position.

Key Responsibilities:

Sales and Business Development:

• Become a trusted advisor to assigned leads and account, exceeding their expectations.
• Develop and execute strategic sales contact strategies to meet and exceed sales goals.
• Ensure clear communication throughout the sales cycle, form initial contact to order fulfillment.

Prospecting and Lead Generation:

• Identify and prospect new business opportunities to build your clientele.
• Identify and develop new sales opportunities through prospecting potential clients and a robust referral strategy.
• Conduct market research to identify trends and opportunities for new sales.

Account Management:

• Serve as the primary point of contact for assigned and built accounts, ensuring client satisfaction.
• Monitor and analyze account performance, identifying opportunities for growth.
• Communicate extensively with clients via phone and email regarding orders & shipping information.
• Research product and provide recommendations; provide virtual samples; physical samples.
• Work with clients utilizing company stores for merchandise flexibility.
• Receive client’s artwork and pass along to Designer.
• Enter sales orders via Salesforce.
• Coordinate the client’s review and approval of proofs.
• Coordinate sales order with Account Coordinators
• Other selling duties as assigned, based on business requirements.

Qualifications:

• 3 years promotional product sales experience
• Strong prospecting, negotiations and closing skills.
• Proficient in the use of Microsoft Software applications such as Outlook, Word, Excel and
• Must be experienced with CRM/ERP systems.
• Ability to communicate clearly and concisely in both oral and written form.
• Ability to work well under pressure, on multiple projects and meet deadlines.

What We Offer:

• Competitive salary, monthly commissions and quarterly bonuses
• Earn double commissions for new business generated from your efforts.
• Comprehensive benefit package
• Opportunities for professional development and career advancement
• A Best Places to Work environment and culture.

Sales Representative

The N.G. Slater Corporation is a leading NYC distributor of branded promotional products &
apparel. Conveniently located in Midtown, N.G. Slater has earned an excellent reputation with
over 80 years of experience in the promotional products and printing industry. We are growing
and seeking to add additional sales reps to join our team. Although we desire someone with
previous promotional products or apparel manufacturing experience, we are willing to train the
right candidate for the position.

The Benefits of joining our team:

Salary + commission
Paid time off: sick, vacation and major holidays

Below are the desired qualifications

• Any previous experience working in the promotional production industry or apparel
  manufacturing (screen print / embroidery, etc.) is a plus
• Experience with ESP Online & Sage Online, MS Word, Outlook, and PowerPoint
• Excellent organizational skills & detail orientated, demonstrate the ability to multitask
• Comfortable communicating with clients daily via phone, emails and in person
• One of your primary responsibilities is providing quotes, therefore in this position you will
  work numbers on a daily basis. The ideal candidate needs to be strong and comfortable with
  basic arithmetic (adding, subtraction, division, etc.)

Responsibilities:

• Researching products and ideas for clients
• Preparing quotes, entering purchase orders and invoices
• Seeing all projects and orders through from start to finish. You will keep track of deadlines to
  ensure on time completion and deliveries; this will included but is not limited to contacting
  suppliers, couriers or problem solving any issues that arise
• Working with the art department and suppliers for proofs, product development, and
  creating presentations coming up with ideas for projects and campaigns
• Prospecting for potential new clients which may include cold calling
• Developing ways to expand business and increase sales with current clients

Schedule Monday – Thursday 9:00 AM – 5:00 PM & Fridays 9:00 AM – 3:00 PM
Work from home every third Friday of the month
Summer Fridays 9:00 AM – 3:00 PM working from home
Possible Hybrid to be discussed

To apply please email your resume to ataylor@ngslater.com

Are you in the Central or Eastern time zones and have experience in the promotional products industry? If so, come work for Geiger!

Job Summary:

Serve as the primary contact for sales partners and their high-volume using standardized processes and concepts.

Essential Functions:

Duties include but are not limited to:

• Create and maintain strong professional relationships with assigned sales partners and their clients.
• Identify and support the needs of partners and customers, assisting them in meeting or exceeding sales goals.
• Provide aggressive competitive pricing through research and negotiation, especially beyond special pricing with preferred suppliers or when the sales partner requests are related to a competitive situation.
• Obtain quotes, order PSA, and spec samples from preferred suppliers.
• Stay current with industry trends and selling patterns by attending supplier webinars, meetings, and industry events when they occur.
• Follow through on orders, claims, and issues related to assigned sales partners, ensuring accurate commission payouts.
• Provide sales partners with creative selling ideas and stay current with trends in the industry. Attending supplier webinars, meetings and industry events when they occur.
• Seek Regional Sales VP approval for special commission splits and low-margin agreements.
• Write up and enter orders in Geiger’s online order entry system.
• Guide sales partners and customers on Geiger processes and programs.
• Develop billing and receivable functions knowledge to ensure accurate order processing for special customer needs.
• Coordinate custom orders by working with vendor relations, product safety team and other corporate team members when needed.
• Control and monitor sample costs to stay within business development funds.
• Coordinate activities with creative and support personnel as required.
• Direct contact with sales partners and customers, occasional travel to visit customers, trade shows, and field visits with sales partners.
• Maintain regular communication with the direct Manager for assistance and discuss special requests or needs.
• Set daily parameters to ensure workflow distribution meets and exceeds goals.
• Respond timely to incoming calls, emails, and messages with helpful answers and guidance.
• May require involvement in sales and marketing aspects of potential Global accounts, including product selection, RFP assistance, Power Point presentations, mock websites, and face-to-face sales calls.
• Perform other related duties as assigned.

Education and Experience:

• Advanced knowledge and proficiency in math, writing, public speaking, and Microsoft applications (Word, Excel, Outlook, and Power Point) equivalent to a 2-year college degree.
• Specialized product and industry knowledge obtained through CAS/MAS Certification.
• Minimum of two years of progressively responsible customer service or sales experience.
• Experience in handling large accounts in a service or sales capacity.

Competencies/Skills:

• Strong written, negotiation, and verbal skills.
• Good interpersonal skills.
• Strong knowledge of customer relations.
• Effective conflict resolution skills.
• Ability to multitask efficiently.
• Strong team collaboration capabilities.
• Good sense of judgment.

Geiger is an equal opportunity employer.

Who we are:

Let’s face it: branded products often fade into the background or, worse, end up in the trash. However, the world has evolved, and so should the approach to everything a logo touches. At LR Paris, we believe a logo is no longer just a symbol; it’s a promise that reflects a brand’s values and quality.

Drawing from three generations of experience, we focus on creating meaningful, high-quality exchanges that capture a brand’s essence. We specialize in unraveling each unique story to create something that resonates long after the unboxing moment. Our products don’t just stand out; they stand the test of time.

At LR Paris, we are a full-service branded agency that crafts objects into tangible brand experiences. We have a full in-house team from Product Designers, worldwide Production and Logistics, and 360 Customer Service. We aspire to be the go-to branded product solution partner for all Fortune 500 companies.

Our mission – create branded products worth keeping.

Your role:

As a Key Enterprise Account Manager, your mission is twofold: to hunt for key accounts and to grow our existing Fortune 500 (Enterprise Account) client relationships into powerhouse partnerships. You’ll spend 50% of our time as a strategic hunter – identifying, pursuing, and securing new clients. This includes navigating the approval process to become a trusted vendor. The other 50% of your time will be dedicated to farming – deepening these relationships within already established accounts, expanding your network within these organizations, and discovering every opportunity to introduce our branded product solutions. Your goal is to grow each account to $2M in annual revenue by becoming an indispensable partner in their branded product initiatives.

As the Key Enterprise Account Manager, you will become your clients’ go-to partner by providing established (LR Paris Collection) and innovative products that enhance their brand while fitting within their budget.

Responsibilities:

Client Acquisition –

• Identify and Pursue New Opportunities: Spend 50% of your time actively seeking out new Fortune 500 clients. This includes researching potential targets, initiating contact, leverage your own contact list, and navigating the process to get our company approved as a vendor.
• Strategic Networking: Establish connections with key decision-makers, stakeholders, and influencers within target organizations to secure initial contracts and set the stage for long-term partnerships.
• Sales Strategy Development: Develop and implement a tailored approach to break into new accounts, leveraging your knowledge of our product assortment, market trends, and client needs to create compelling proposals that win business.

Relationship Building & Expansion –

• Cultivate and Strengthen Relationships: Focus 50% of your time on deepening relationships with existing clients. Build trust and become a go-to partner for their branded product needs by offering innovative solutions that align with their brand objectives.
• Strategic Expansion: Develop and execute comprehensive account plans that outline long-term and quarterly goals for each Key Enterprise Accounts. These plans should include clear strategies for product assortment, marketing techniques and customer satisfaction.
• Internal Networking: Expand your network within existing client organizations by engaging with new stakeholders, influencers, and decision-makers across various departments to uncover additional opportunities for growth.

Client Partnership & Satisfaction –

• Trusted Advisor Role: Serve as a strategic advisor for your clients, consistently offering innovative and customized product solutions that enhance their brand and contribute to a cohesive branded experience for their customers.
• Customer Experience Focus: Ensure that every branded product and gift you help design is more than just a product—it’s an integral part of creating a memorable and meaningful brand experience for the end recipient.

Revenue Growth –

• Achieve Revenue Targets: Drive revenue growth by expanding the scope and scale of branded product orders within each client account, with a target of reaching $2M in annual revenue per account.
• Client Satisfaction: Regularly check in with clients to gather feedback, introduce new ideas, and ensure that our solutions consistently meet or exceed their expectations, fostering long-term satisfaction and loyalty.

Collaboration & Execution –

• Cross-Functional Collaboration: Work closely with internal teams, including design, production, packaging, and marketing, to ensure that client projects are executed flawlessly from concept to delivery.
• Continuous Improvement: Regularly refine your strategies through experimentation, feedback, and the application of company best practices to ensure that your approach remains effective and aligned with client needs.

Long-term Nurturing –

• Proactive Communication: Maintain a consistent and proactive communication flow with clients, keeping them informed of new product offerings, industry trends, and opportunities to further enhance their branded product initiatives.
• Sustained Partnership: Focus on building long-term, sustainable relationships that ensure clients see us not just as a vendor, but as a crucial partner in their ongoing success.

What makes this role exciting:

• Impact: You’ll be at the forefront of driving our company’s growth, directly influencing the success of our relationships with some of the biggest brands in the world. Your efforts will have a visible, measurable impact on our bottom line.
• Creativity & Innovation: You’ll be working with our clients to bring creative, innovative product solutions to life. Your ideas and insights will directly shape the branded experiences that these global giants offer to their clients and employees.
• Connection: You’ll be the bridge between our company and some of the most influential organizations in the world, building networks that span entire corporate structures and creating opportunities that others might overlook.
• Integrity & Values: Thrive in a culture that values integrity, thoughtfulness, and long-lasting relationships, reflecting our commitment in every client interaction.
• Growth & Learning: Be part of a dynamic, growing company where you will have a direct impact and where continual learning is not just encouraged but expected.
• Human Interaction: At LR Paris, we believe in meeting face-to-face with our clients at their place or in our showrooms to build trust and uncover needs.

Qualifications:

• Minimum 5 years of experience in relationship management within large institutions, organizations or communities
• Possess high emotional intelligence and feel energized by meeting new people
• Proven track record of working with high-profile clients and maintaining long-term relationships, especially with large matrix corporations
• Previous success in developing relationships that have resulted in large-scale partnerships; demonstrate appetence in finding solutions
• Exceptional relationship building, story-telling, networking (in-person), people, listening and communication skills
• Prior knowledge or willingness to learn sales-relevant technology and virtual tools related to sales processes (HubSpot, LinkedIn Sales Navigator, etc.)
• Skilled and comfortable in developing & delivering impactful presentations, along with strong negotiation, persuasion, and influencer skills

Benefits:

• The compensation for this role is $65K-$80K base + commission (OTE: $150K-$190K)
• Subsidized medical, dental, and vision
• Commuter Benefits
• 401k
• HSA & FSA
• Supplemental Life Insurance
• Voluntary Short & Long Term Disability
• PTO – 2 weeks of vacation, 8 holidays and 5 sick days

Thank you for your time and interest. We look forward to learning more about you!

At American Solutions for Business, we pride ourselves on helping people live their American dream. As an employee-owned company, we provide value to our stakeholders through entrepreneurial relationships and solutions. Since 1981, we have grown to be one of the largest distributors in the industry, providing customers with print, branded merchandise, eCommerce solutions, fulfillment and more.

We are seeking a highly motivated and detail-oriented Account Manager to play a key role in providing exceptional support to our Cleveland, Ohio sales team. In this role you will be responsible for delivering quality and efficient support to our sales associates, assisting with marketing strategies, and playing a pivotal role in product sourcing. The Account Manager is essential for the growth of our business. If you thrive in a fast-paced environment, excel in client interaction, and possess a keen eye for detail, we encourage you to apply.

The preferred candidate should be available for on-site work in our Cleveland, Ohio location; however, remote possibilities will be considered based on experience.

In this role you will:

• Provide service support to assigned sales associates, and their clients: receiving orders, answering related questions, and resolving issues. Ensure all tasks are completed within specified timeframes.
• Obtain quotes from vendors for new or repeat orders.
• Process PeopleSoft order entry and submission of orders to vendors on a daily basis.
• Follow up with vendors to verify order receipt and to ensure client delivery timeline is met. Track order from production schedule to delivery date of product(s) through use of workflow management system.
• Proof all acknowledgements for correct specifications, costs and ship dates.
• Provide communication to sales and/or customer regarding status of orders, estimated time of arrival (ETA) and tracking information.
• Responsible for order and product inventory; receive and forward documentation and appropriate information to inventory and sales support teams for receipt completion.
• Manage ACEs orders and backorders. Communicate with vendors and customers regarding substitutions or cancellations.
• Follow up with vendor and billing service representative on status of all aged open orders.
• Work closely with sales associate to identify or obtain new clients and develop existing client base utilizing ACES site maintenance in Admin, sales associate marketing endeavors and other electronic tools to increase growth effectiveness and increase efficiencies.
• Prepare information for credit memos.
• Manage and take action to reduce accounts receivable aging.
• Ensure thorough understanding of product pricing through use of the ASB negotiated pricing practices.
• Research and assist in the resolution of problems such as short pays, overpays, delivery errors, and other issues daily.
• Utilize industry association tools to aid in locating products or sourcing for new ideas. Gather information to create and assist in customer presentations.
• Provide well-rounded client services to include print and/or promotional products.
• Participate and provide feedback on account related meetings and conference calls.
• Occasional day and/or overnight travel is required to attend conferences and other vendor tradeshows scheduled throughout the year.
• Provide updates to sales associate by consolidating, analyzing and providing reports on 1) sales vs projection results, 2) daily action summaries, 3) commission summaries and 4) aging inventory. Assist in the resolution of discrepancies as needed
• Identify, build, and strengthen professional relationships with external and internal customers, vendors and clients.
• Serve as a resource and provide account related training to expanded service specialists.
• Additional duties as assigned.

Qualifications

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience 

Required: High school diploma or general education degree (GED); plus a minimum of four years’ experience or education in customer service, accounting, or inventory control and two years’ experience as an expanded services coordinator or combination of both. Preferred: Associate degree in business management, or sales and marketing preferred; as well as four or more years’ company or industry experience or an equivalent combination of the two.

Purpose

The purpose of the Project Coordinator is to successfully manage clients projects from the approval stage through on-time delivery. In addition, this role will support the sales team (Client Strategists) by gathering data on active quotes, take the lead on certain projects and coordinate with production partners.

Position Description

As a Project Coordinator, you ensure client satisfaction and support the Client Strategists through project management of your prospective and in-production orders. The Project Coordinators are teamed up with Client Strategists who work together as a team. Every role owns certain activities of each project to bring it to a successful outcome. To accomplish this efficiently and effectively, each team member takes advantage of our CRM to update and drive each project forward. The main activities of the Project Coordinator include:

Pre-Sale Activities: Depending on the project, the Project Coordinator can be involved in the following type of activities before the client has approved moving forward with the project. These include:

• For most proposals that the Client Strategist initiates, the Project Coordinators follow up with the client with the goal of getting confirmation to move the project into production.
• On large and complicated projects, this role takes the lead on requesting pricing and working through other needed details with production partners.
• For reorders, straightforward or simple projects, the Project Coordinator takes the lead for the entire order, from confirming pricing and artwork through delivery.
• The Project Coordinator will reach out to their respective clients for certain orders from the previous year, checking in to see if they want to run the project again.

Client Approved Projects: Once the project has been approved by the client, the Project Coordinator is involved in the following activities to move the project forward:

• Coordinate having the artwork approved for each project.
• Send the project into production with all the correct details.
• If there are any issues with production, the Project Coordinator is the main point of contact, working to resolve the issues as quickly and efficiently as possible.
• The Project Coordinator is the first point of contact for any post-delivery issues, which can include invoicing questions, product quality concerns and more.
• Manage nuts and bolts of each project, including reviewing order acknowledgements, confirming ship dates, relaying shipping information.

There will be other tasks, projects and initiatives Project Coordinators will be involved in as needed and as the business evolves.

Training

If you are selected for the role, you will go through a thorough on-boarding process to have a firm understanding of the business to help you understand what is important and why. This background will help you understand how the work you do each day supports your fellow teammates, our clients and the overall business. In addition, for the specific role, we have an intensive training period to help you learn the role before working directly on projects. We provide the needed support to help you be successful from day one.

Team Interaction

This position reports to the Production Manager. You will have consistent coordination with other team members to collaborate and help solve problems. When dealing with artwork for client projects, you may interact with the graphic designer. You will also work with members of the entire Magellan Promotions team on various other company-wide projects.

Building a team culture at Magellan Promotions is very important to us. We work hard to build a strong team atmosphere where we care about each other, our clients and our surrounding community. Learn more about the efforts we take to achieve our incredible culture by visiting our Team Culture page!

Professional Development

To continually develop your skills and knowledge, in this role you will be expected to:

• Take advantage of training and development opportunities to use the CRM to its fullest capability.
• Continually learn about our core audiences, our opportunities and their challenges.
• Expand your knowledge of the promotional product industry.
• Implement our core values into your daily work.
• Find opportunities to build upon leadership and collaboration skills.

Qualifications

While we are open to a wide variety of experiences and backgrounds, however preferred candidates will have the below experiences, qualifications and skill sets:

• 2 – 6 years of experience in a similar client service based office role.
• Possess excellent written communication in a professional and clear manner.
• Demonstrated strong problem-solving skills.
• Strong attention to detail.
• Thrives in a fast-paced environment.
• Proven ability to manage and prioritize multiple projects, stay organized and adjust to shifting responsibilities.
• Work well autonomously and with teams.

Compensation & Benefits

This is a competitively salaried full-time non-exempt position and includes a quarterly incentive bonus and end of year profitability bonus.

Magellan Promotions currently operates under a four day work week.  What this means is that typically this position works 8-9 hours Monday through Thursday and has Fridays off.

The benefits at Magellan Promotions are set up with the employee in mind. We have generous paid time off, a hybrid office environment (one day in the office every other week), flexible work hours, health insurance (including dental and vision), 90 days paid parental leave, 5% matching 401K retirement plan, tuition and gym membership reimbursement, daycare subsidy, numerous paid holidays and more. We are constantly tweaking and improving our benefit offerings to improve the employee experience.

How to Apply

Email your resume and cover letter to jobs@magellanpromotions.com with the subject heading “Project Coordinator – MP.” We look forward to hearing your interest in joining our team!