Featured

In a survey of PPAI 100 distributors and suppliers, the top hiring challenges cited drive home the importance of employee retention. In many cases, keeping good employees happy is more desirable than facing the labor market.

Featured

Expect job growth to continue, according to the Conference Board Employment Trends Index, which increased in January to 113.71 from a downwardly revised 112.91 in December.

Industry Jobs

Filters (0)

Key Project Manager

Brewery Branding Co.

Orgeon

Position: Key Project Manager

 

Location: Position is based in Portland, OR

 

FSLA Status: Exempt/Salary

 

Reports to: Director of Sales & Marketing

 

What’s Your Brand?

You’re a problem solver with a great balance between organization, prioritization, and effective execution – a truly whole-brained project manager. Contributing to your team to support key customer needs gets you excited. You can comfortably interface with multiple departments to understand and organize those needs to get projects across the finish line.

You love craft beer and genuinely want to help the business succeed.

 

What’s Our Brand?

Since 2009, we’ve been crafting merch that helps breweries thrive. We’re born and raised in Portland, Oregon, giving us front row seats to the craft beer revolution and inspiring us to serve as your industry ally for everything branded: apparel, headwear, drinkware, and all the “wouldn’t it be cool if…” ideas you can dream up. We’ve been there, done that, and made the t-shirts to prove it.

We didn’t rise to the top by being just another supplier; we’re the merch mercenaries ready to get in the trenches. Our expert design team, online stores, warehousing, and fulfillment services are here to make life easier—and custom goods more profitable than painful.

 

From refreshing retail space, gearing up for festivals, or launching a new product in retail, we deliver custom goods that are on-trend, on-brand, and ready to succeed. From the smallest batch to the biggest order, nothing gets us more excited than raising a glass to our customers’ success.

 

Core Responsibilities

This role will work together with Key Account Managers & Designers to take any project from concept to completion. You will be asked to coordinate sales quotes, sales orders, purchase orders, design concepts and big picture proposals. An amazing Key Project Manager will need to effectively communicate information between several departments and carry projects across the finish line with style and grace. Being seriously organized is necessary. Ensuring your Key Account Team meets promised timelines will be a daily task, and you must be able to independently attack and solve problems in your sleep. Must play well with others!

 

Minimum Qualifications

  • Previous experience as a salesperson or program manager in any fast-paced environment
  • Should have basic knowledge and skills in sales, and organizational development
  • Must be an amazing and organized communicator
  • Planning and execution – Ability to access and analyze information from various sources, reach conclusions, and provide input to create a solution to challenges
  • Organization development – ability to interact effectively in one-on-one situations with co-workers, vendors and customers
  • Approachable personality with a strong customer service focus
  • Demonstrates leadership and the ability to be a great active listener
  • Basic computer software proficiency (MS Office/G Suite; sales tracking tools), ability to update company databases
  • Must have good record keeping and business communication skills

 

Our Mission and Values 

We strive to help our brewery and beverage friends thrive by crafting remarkable custom goods that are profitable instead of painful.

 

GIVE A DAMN

We give a damn about the success of our co-workers and our customers. This is not just another job. We hustle harder and out-care our competition. Every client should feel like a large client.

 

EARN TRUST 

Trust is not given, it is earned. This starts with the quality of our interactions and extends to our accountability. It’s true internally with our teams and externally with our customers.

 

DO IT BETTER

We believe there is a Right Way to do things and with our first two values as our compass we seek to Do Better. This is a process of constant improvement in everything from workplace culture to goods and services, to the impact on the communities we serve.

 

TAKE PRIDE OF OWNERSHIP

We hire smart people and empower them to make decisions and act with our values in mind. Every voice can impact the success of this business and we’re stronger, faster, and more creative as a team.

 

Supervisory Responsibility

This position currently has no direct reports.

 

Work Environment 

Due to the nature of the work, this position is required to report the Portland office for work duties. Travel may be required up to 5% of the time.

 

Education

Preferred bachelor’s degree.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to work at a computer workstation for long periods of time.

 

Compensation

Brewery Branding offers a competitive compensation and benefits package, rewarding work environment and growth for committed professionals. We also offer the following benefits:

  • Health care package for employee, dependents at employee cost
  • Vision, Dental, Life Insurance, Long Term Disability
  • Paid Time Off
  • Holiday Pay
  • 401(K) match plan

Brewery Branding is an equal opportunity employer and will not discriminate against any applicant because of race, color, religion, sex, national origin, or disability.

 

To apply, submit your resume and cover letter to jobs@brewerybranding.com telling us a bit about yourself and why you think you’d be a good fit for this job.

 

** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 

Apply now

CEO

PromoCentric LLC

New Hampshire

Job Title: Director of Operations

 

Position Overview:

The Director of Operations is responsible for overseeing and continuously improving the company’s internal operations to drive efficiency, productivity, and profitability. This role will manage and optimize key areas, including manufacturing (screen printing, embroidery, laser engraving, etc.), warehouse, shipping & receiving, purchasing, graphics, and sourcing, while also identifying and implementing strategic improvements.

 

Reporting directly to the CEO/Founder, this individual serves as a trusted advisor and right-hand person to the leadership team, ensuring seamless operations and alignment with the company’s strategic goals.

 

Key Responsibilities:

  • Operational Leadership: Plan, direct, and coordinate all operational functions, ensuring best practices and efficiency across departments.
  • Process Improvement & Optimization: Map, refine, and document workflows, creating standardized procedures to enhance productivity and minimize waste.
  • Lean & Continuous Improvement: Utilize Lean methodologies to drive process improvements, increase efficiency, and reduce costs.
  • ERP Assessment & Integration: Lead efforts to evaluate, optimize, and integrate the company’s ERP system, ensuring seamless connectivity across functions.
  • Project Management: Oversee operational initiatives, demonstrating expertise in project planning, execution, and cross-functional collaboration.
  • Supply Chain & Sourcing: Improve procurement strategies, vendor relationships, and cost-effectiveness in sourcing materials and services.
  • Team Leadership & Development: Foster a high-performance culture, mentoring and developing department heads and team members to achieve company objectives.
  • Performance Monitoring & Reporting: Establish KPIs, track operational metrics, and implement data-driven decision-making practices.

 

Qualifications & Experience:

  • Proven leadership experience in operations, supply chain, manufacturing, or related fields.
  • Expertise in Lean methodologies and process optimization (Lean Certification required).
  • Strong experience in ERP systems assessment, optimization, and integration.
  • Demonstrated project management expertise with a track record of successfully leading initiatives.
  • Ability to analyze, develop, and improve workflows and operational systems.
  • Strategic thinker with the ability to execute hands-on improvements.
  • Excellent communication, problem-solving, and leadership skills.

 

Why Join Us? This is a high-impact leadership role with the opportunity to shape the future of our company’s operations. If you are a success-driven, process-focused, take-charge leader who thrives on improving efficiency and driving strategic growth, we want to hear from you!

 

Apply now

Associate Account Manager, Brand Merchandise (Contract)

ADVOC8

Remote

WHAT’S THE JOB?

ADVOC8 is looking for an associate account manager to join our brand merchandise production team.  The associate account manager will play a critical role in executing branded merchandise projects smoothly and effectively, reinforcing brand identity and marketing success. The ideal candidate will have a strong background in project management, supply chain & vendor management, budgeting & cost control. The successful candidate will be a proactive and adaptable individual, capable of managing a diverse range of responsibilities efficiently and effectively. The associate account manager reports to the Director of Production.

 

WHO WE ARE

At ADVOC8, we create experiences that build trust, shift minds and win hearts. Our special sauce? Chemistry, collaboration and an endless supply of curiosity. We’re a team of strategic thinkers, creative problem-solvers, thoughtful storytellers and logistical magicians expertly bringing ideas to life from strategy and creative through to production and execution. We work with brands, nonprofits and associations to create experiences that make an impact. And we do this all in a flexible ‘work from anywhere’ environment where we celebrate differences and encourage each of our ‘advocates’ to bring their unique perspectives to the table each and every day.

Our Brand Merchandise and Fulfillment operation, &drop, specializes in out-of-the-box and unexpected moments. We design, produce, and fulfill unboxing experiences of branded merchandise and custom products that are big, bold, creative, and game-changing. Anybody can slap a logo on a t-shirt. We can make it an experience.

 

RESPONSIBILITIES

  • Manage multiple projects with varying clients, timelines, priorities, costs, and logistical complexities
  • Support client communications throughout a project lifecycle including product inquiries, pricing, support and billing
  • Lead product sourcing, ideation, and research to assist with the creation of proposals infused with creativity to sell big ideas
  • Execute and track the merch ordering process, including the creation sales orders, purchase orders, and preparing invoices
  • Follow up on purchase order statuses, ensuring orders accurately align with client requirements and deliver on time and within budget
  • Manage relationships with suppliers to ensure the best pricing, support, and quality control
  • Work with the warehouse team to ensure merchandise flows through the fulfillment process and delivery to the client smoothly
  • Work with the  finance  team to track expenses, reply to AP inquiries and other financial metrics
  • Other duties, special projects, or reporting as assigned.

 

REQUIREMENTS

  • 4 years of experience in purchasing with vendors and suppliers for brand merchandise, promotional products and/or warehousing industries.
  • Candidates with a background in client-facing industries strongly preferred
  • Is equal parts project manager, creative problem solver, and relationship-builder
  • Prior experience with warehouse/inventory management platforms is a bonus
  • Strong organizational and time management skills, with the ability to handle multiple tasks simultaneously
  • Must be business-minded, understanding margins, profit, and sales
  • Work independently, under minimal supervision as well as work effectively in a collaborative team environment with a dynamic range of people
  • Excellent written and verbal communication skills
  • Proficient in using office software (e.g., Slack, Google Workspace including Google Slides)
  • Experience using SAGE Online, ESP or other supplier search applications preferred
  • High level of professionalism, integrity, and discretion
  • Demonstrated problem-solving abilities and a proactive approach to challenges
  • Ability to thrive in a fast-paced and dynamic work environment
  • Strong attention to detail and accuracy
  • Stays up to date on industry and current retail trends
  • Proficiency in Illustrator or Photoshop to create mock-ups and make minor changes to keep the wheels of a project turning is a plus

 

Rate: This is a contract position. The contract rate will be $60,000 annually, to be paid monthly.

 

This position is not location-based, however, this position will need to work on Eastern Standard Time, as our warehouse is based in Charlotte, NC. If candidates are Charlotte-based, they will be welcome to work out of our warehouse office space.

 

At ADVOC8, building an inclusive team that celebrates our differences is integral to our success. We strongly encourage people from underrepresented groups to apply even if they don’t meet all qualifications.

 

ADVOC8 is an Equal Opportunity Employer, committed to achieving a diverse workforce, and prohibits discrimination and harassment: ADVOC8 is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at ADVOC8 are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, age, national origin, ancestry, disability, neurodivergence, marital status, gender, sexual orientation, gender identity, gender expression, pregnancy, exercising the right to family care and medical leave, veteran status or any other status protected under federal, state or local law. ADVOC8 will not tolerate discrimination or harassment based on any of these characteristics.

Apply now

Inside Sales Specialist

Natural Trends

Remote

Company Description

 

Thanks to our growing exclusive National Co-Brands and phenomenal distributor partners, Natural Trends sales grew by 65% in 2024! The growth necessities expansion in all areas.

 

Role Description

 

Natural Trends OPENING FOR: Inside Sales Specialist, Remote.

 

This is a full-time remote role for an Inside Sales Specialist with Natural Trends. The individual in this position will have the responsibility of increasing revenues and profits, strengthening relationships and finding opportunities with existing customers, and acquiring and retaining new distributor clients.

 

Qualifications

  • Inside Sales and Customer Service skills in promo industry
  • Quote preparation and follow-up abilities
  • Strong written and verbal communication and customer service skills
  • Experience in the promotional products industry
  • Ability to work independently and remotely
  • Zero drama, synergistic team attitude
  • Experience with QuickBooks very helpful

 

Industry

  • Promotional Products

 

Employment Type 

Full-Time

Apply now

Customer Care / Order Entry

Natural Trends

Remote

Natural Trends OPENING FOR:  Customer Care  & Order Entry Specialists, Remote. Thanks to our growing exclusive National Co-Brands and phenomenal distributor partners, Natural Trends sales grew by 65% in 2024!  The growth necessities expansion in all areas.
Role Description
This is a full-time remote role for multiple Customer Care / Order Entry Specialists with promo industry experience. Selected individuals will be responsible for handling customer inquiries, entering customer orders, providing support, and ensuring customer satisfaction.
Qualifications
  • Customer Service Skills and Experience in the Promo Industry
  • Interpersonal Skills and Communication abilities
  • Excellent order entry skills
  • Very strong attention to detail
  • Ability to work quickly and well under pressure
  • Zero drama team attitude
  • Quickbook experience a big plus

Employment Type

Full-time

Send resume to Careers@NaturalTrends.com

Apply now

Outside Sales Representative

Mill & Crate

Remote Work

Job Type: Full or Part Time – Promotional Products/Swag – Outside Sales Rep – 1099 Contractor – 100% Commission Based, Remote Work

 

Mill & Crate is a premier branded merchandise company seeking self-motivated independent sales representatives to join our team. The perfect position for stay-at-home moms, college interns, or anyone looking to earn extra money. The objective of this position is to drive sales growth and expand market share. This role involves identifying networking opportunities, building and managing customer relationships, responding to customer inquiries as well as providing price estimates and mock ups, all while building your own book-of-business.

 

To excel as an independent sales representative, a strong commitment to meeting sales targets with minimal supervision is essential. Ultimately, a high-performing rep must showcase effective communication and negotiation skills while consistently delivering outstanding customer service. Must have your own book of business.

 

Responsibilities:

 

● Identify potential customers through networking, cold calling, emailing and other sales techniques.

● Arranging virtual and in-person meetings with potential and existing customers to present company products

● Persuade customers to purchase branded merchandise by highlighting product benefits and key features

● Build and maintain solid working relationships with both new and existing customers.

● Negotiate pricing with suppliers and vendors to encourage larger margins

● Create quotes, mock ups and presentations to customers

● Promptly submit purchase orders for processing

● Address customer concerns and resolve complaints

● Meet or exceed sales quotas

 

Job Requirements:

 

● High School Diploma or equivalent

● Strong negotiation and creative skills

● Must possess superior verbal and written communication skills

● Must be deadline oriented, have the ability to multi-task, be highly organized and able to work independently

● Knowledge of the ASI industry is preferred but not required

 

Compensation:

● 100% Commission based on a sliding scale

 

To apply, please submit your resume and a cover letter outlining your relevant experience and achievements to hello@millandcrate.com We look forward to reviewing your application. Mill & Crate is an equal opportunity employer.

Apply now

Sales Associate

WOWLine

Remote

SALES ASSOCIATE at WOWLINE – Remote

 

Summary

 

WOWLine is looking for skilled industry professional to join our team as a remote Sales Associate.

 

We need positive individual with demonstrated Promotional Products Industry experience (i.e., ASI, PPAI, SAGE) who can listen to customer service issues and then offer customized solutions to each unique project. The ideal candidates will be given training on both the company’s customer service policies as well as its products.

 

Key elements of this position:

  • Answer inbound telephone calls from Distributor clients
  • Develop, identify, and secure sales opportunities with Distributor clients
  • Ensure our goods and services are meeting Distributor client needs
  • Present Distributor clients with new product choices and ideas as they become available
  • Resolve Distributor client issues as needed
  • Communicate by phone and e-mail with Distributor clients
  • Provide sample and marketing materials as needed
  • Seek new opportunities in assigned territory through outbound phone calls and e-mails
  • Build relationships with key customers to partner with them and to provide creative solutions that lead to repeat business
  • Support internal and external teams with information and feedback
  • Work closely with internal and external teams to ensure high customer satisfaction
  • Create individual promotional programs targeting specific clients

 

Requirements of this position:

  • Ability to operate in a fast-paced environment with multiple accounts, internal and external team members, and management
  • Ability to provide creative solutions in a consultative way to customers
  • Follow up on samples, quotes, potential re-orders, leads from trade shows, lost accounts, drops in sales volume and potential new accounts
  • Travel on an as needed basis to attend trade shows where needed (25% travel a month with a maximum of 18 trips/ shows a year)
  • Maintain all account information in the database including any notes regarding conversations
  • Creative thinking skill set
  • Self Accountable for activities, relationships, and results

 

Benefits:

  • 401K
  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Bonus Opportunity

 

Experience:

  • Minimum of 2 + years in the Promotional Products Industry

 

Position reports to Director of Sales.

Apply now

National Sales Manager

Rymax

Pine Brook, NJ - Hybrid

AGGRESSIVE AND MOTIVATED SALES PROFESSIONALS WANTED IMMEDIATELY

Rymax, with headquarters in Pine Brook, New Jersey, is the largest National Direct Manufacturer’s Representative in the Premium and Incentive Industry. Rymax sells name brand and luxury merchandise to the reseller community in conjunction with their reward and incentive solutions. We are looking to expand our National Reseller Sales Team.

 

We are seeking high-energy, self-motivated individuals for unique opportunities with an unlimited upside. Proven ability to sell merchandise within the incentive and promotion industry and experience with consumer electronics is certainly a plus, but not a requirement. If you are hard-working, dedicated, and persistent, and possess a dynamic personality this could be the sales opportunity for you.

 

The ideal candidate should be articulate, self-confident, energetic, organized and proactive. This individual will be given the responsibility to develop and expand an existing sales territory with the intent to grow the territory both in size and revenue. The primary focus of this position is to cultivate sales within an existing incentive reseller, jobbers and incentive houses client base while generating new accounts.

 

From a sales perspective this Sales professional must possess strong consultative sales ability as well as the experience to turn quick product sales around.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Candidate must develop sales strategies supported with compelling presentations that will enable a selling relationship with targeted clients

· Manage and develop existing accounts and grow share of revenue.

· Analyze trends and other sales opportunities.

· Identify new business & growth opportunities.

· Develop and build strong account relationships.

· Perform market analysis and ascertain competitive account strategies in order to provide counter measures and recommendations to senior management.

· Represent company at trade shows and other trade forums that promote the company.

· Ability to work within a competitive marketplace.

· Travel within their territory.

 

QUALIFICATIONS

This is an individual contributor role that will be charged with opening new accounts as well as growing existing. The candidate should have prior and successful selling experience, of actual hard goods. Experience in the Promotional and/or Premium and Incentive Channel is a plus. Candidate must be self motivated and possess excellent follow-up and presentation skills. Strong interpersonal skills

also required. Candidate will be required to travel. This is not a remote position and candidate will be required to work from the Company’s New Jersey headquarters.

In addition to providing a tremendous growth opportunity, this position offers a competitive salary, commissions, health insurance, a 401(k) plan with an employer match, life insurance and long-term disability insurance, and paid time off. No relocation fees will be paid. Equal Opportunity Employer.

 

Job Type: Full-time

Benefits:

· 401(k)

· 401(k) matching

· Dental insurance

· Health insurance

· Paid time off

· Vision insurance

 

To apply please send resume to careers@rymaxinc.com

Apply now

Senior Account Manager

Zagwear

Remote

(In email subject line put “Senior Account Manager Role”)

Job Description

 

Role Description

 

As a Senior Account Manager at Zagwear, you will play a vital role in managing client relationships, sourcing products, and proactively bringing creative, on-trend ideas to our clients. Partnering with the EVP and internal teams, you’ll oversee daily client requests while driving strategic growth and ensuring the seamless execution of projects. This position is perfect for a dynamic, detail-oriented, and innovative professional who thrives in a fast-paced environment.

 

Key Responsibilities:

 

Client & Account Management

  • Act as the main point of contact for key clients, managing day-to-day requests and ensuring exceptional service delivery.
  • Build and maintain strong, trust-based relationships with global clients.
  • Understand client goals, brand guidelines, and needs to provide tailored merchandise solutions that exceed expectations.

Sourcing & Product Innovation

  • Source and recommend innovative, on-brand products to meet client requirements and campaign goals.
  • Leverage industry trends and supplier relationships to proactively present fresh, creative ideas to clients.
  • Ensure all sourced products meet quality standards, brand guidelines, and budget requirements.

Strategic Growth & Proactive Engagement

  • Partner with the EVP to identify and pursue opportunities to expand current accounts and drive business growth.
  • Develop proactive proposals and pitch creative merchandise solutions to clients, enhancing their overall experience.
  • Stay ahead of industry trends to anticipate client needs and bring unique ideas to the table.

Project Management

  • Oversee the lifecycle of client projects, ensuring timely delivery, budget adherence, and outstanding quality.
  • Coordinate with internal teams and external vendors to execute programs, including online stores and kitting/fulfillment.
  • Utilize platforms like Commonsku (preferred) to manage workflows, track details, and maintain organized project records.

Qualifications

  • Minimum 5 years of experience in the promotional products or branded merchandise industry, with strong sourcing expertise.
  • Proven ability to develop creative product solutions and proactively present ideas to clients.
  • Knowledge of Commonsku is highly preferred.
  • Strong organizational skills with the ability to manage multiple projects in a fast-paced environment.
  • Exceptional communication skills, both written and verbal, with a focus on relationship-building.
  • Creative thinker with a keen eye for trends and client-specific solutions.
  • Experience working with global brands and managing complex, large-scale accounts.
  • Proficiency in Microsoft Office Suite and other project management tools.
  • Bachelor’s degree in Marketing, Business, or related field

Why join Zagwear ?

  • Work with some of the world’s most iconic global brands on exciting, high-impact projects.
  • Be part of a fast-growing, innovative agency with a collaborative and supportive team culture.
  • Play a pivotal role in shaping creative merchandise strategies and delivering exceptional client experiences.
  • Competitive salary and benefits package, with room for personal and professional growth.

Join Zagwear and help us redefine branded merchandise for the world’s leading brands!

Apply now

Inside Sales Team Supervisor

Gemline

Lawrence, MA

Discover your next career adventure at Gemline, a leading design-centric supplier of consumer products in the promotional products industry. Ranked 12th by the Advertising Specialty Institute and awarded the prestigious 2021 Supplier of the Year, Gemline boasts a diverse product line, including bags, luggage, drinkware, electronics, stationery, writing instruments, gourmet foods and lifestyle gifts. Our portfolio features renowned brands like American Tourister®, Anker®, CORKCICLE®, Cuisinart®, Igloo®, MiiR® , Moleskine®, Osprey®, Paper Mate®, Samsonite®, Sharpie® and many more.

 

At Gemline, community is our heartbeat. Our purpose, “We Promote Community,” is the driving force behind everything we do. This commitment is embedded in our culture, influences our product designs, and fuels our aspiration to create a positive global impact. What’s more, we’re guided by our betterway™ Corporate Social Responsibility efforts which are focused on bettering people and the environment. Gemline also became a certified B Corp in 2024, furthering our commitment to balance purpose and profit for good.

 

Gemline has been recognized as one of the Greatest Companies To Work For on multiple occasions, and most recently in 2024 by PPAI, a leading industry association. Join a workplace where “Pride in People, Pride in Product” is more than a motto—it’s our way of life. Our associates play a crucial role in delivering an exceptional customer experience, guided by our foundational values of trust, integrity, humility, diversity, community, and truth. Gemline’s success is a reflection of our associates’ success, and our culture thrives on collaboration, initiative, continuous problem-solving, safety, and respect for people. Take the next step in your career journey with Gemline—we’re not just a company; we’re a community.

 

Gemline® is looking for an Inside Sales Team Supervisor who will be responsible for all aspects of our inside sales team’s capacity, performance, and training needs. This is a hybrid position, which requires to be onsite at our Lawrence, MA headquarters three days a week. This position will partner effectively with other sales roles and sales leadership to support the realization of revenue objectives. The supervisor will also lead all related training, metrics, and performance related to inside sales processes. This position will report to Gemline’s Director of Sales Operations. If interested, please send your resume to: skamacho@gemline.com.

 

Primary responsibilities include:

Supervisory:

· Lead a team of Inside Sales Representatives and Sales Support Representatives by creating weekly schedules, assigning back-up schedules when needed and managing the flow of information between the team, Sales Leadership, and other departments.

· Manage performance review processes and performance discussions.

· Complete timely 1:1 sessions and team meetings

· Manage issue escalations and stay connected with sales leadership on important topics (both acute and recurring process based).

 

Sales Enablement:

· Oversee the Inside Sales team’s use of Sales tools (CRM, etc.) to ensure data accuracy, generate reports, provide training, implement system enhancements, define relevant key performance indicators (KPIs), and deliver customized team dashboards.

· Stay informed of emerging technologies and tools that enhance team efficiency and improve the customer experience.

· Collaborate with company leadership to gather training needs and design, develop, and implement tailored and continuous inside sales training programs.

· Lead and manage all new hire onboarding programs to ensure a smooth integration into the team and organizational culture.

· Assess and optimize business policies and procedures to drive operational efficiency and enhance the customer experience in daily operations.

 

KPI’s and Reporting:

· Oversee all Inside Sales team reports, dashboards, and KPIs to ensure effective performance tracking and goal alignment.

· Create new and ad-hoc reports to assess work volume, capacity, and productivity, utilizing Salesforce CRM and Microsoft tools as needed.

· Analyze data to pinpoint performance gaps and identify improvement opportunities, providing ROI justification for recommended tools and process enhancements.

· Set up the Inside Sales function to be a trusted advisor to their sales partners

 

Requirements/Qualifications:

· Excellent verbal and written communication skills and the ability to build rapport with customers

· Strong organizational skills and proven track record of productivity and task completion

· Experience with supervising or managing a team

· 3-4 years of experience in sales or customer service

· Ability to develop effective relationships with all levels of staff and management

· BS degree or equivalent work experience

· Experience with Salesforce CRM

· Lean or Process Excellence experience highly desired

Apply now
Showing 1 of 3 More All

Add a job opportunity to our board.

PPAI members can submit job listings to industryjobs@ppai.org. Please include the position’s title and job description, your company’s name and PPAI membership number, the position’s location, and the place for candidates to direct résumés (whether an online posting or an email address). Four things to remember:

1

Listing Term

All job postings will expire after 60 days. To renew, you will need to file another listing with the same information.

2

Investment Policy

Business opportunities requiring monetary investment are not permitted on the PPAI Industry Jobs board.

2

Accuracy Notice

PPAI assumes no responsibility for the accuracy of the listed content. This is your job listing.

4

EOE Notice

As an Equal Opportunity Employer, PPAI encourages all job posters to adhere to both federal and state employment laws.