PPAI’s mission is to be the voice and force to advance the promotional products industry, and the Association’s business services members play a critical role in that mission.

The promo industry’s business services providers support industry companies’ operations with a wide range of resources and capabilities. This week, PPAI Media is spotlighting the outsourcing services they offer promo businesses. Considering the highly competitive labor market, it may be advantageous for some firms to rely upon a third party to provide top talent to fill gaps in their workforce.

Many of these business services providers will be on hand at The PPAI Expo 2025, which takes place January 14-16 in Las Vegas.

 ArtWork Services USA.com

ArtWork Services USA.com provides back-office and technology solutions including web, artwork and order processing services that help suppliers and distributors lower their costs, improve process efficiency and increase sales.

Delegate CX

From back-office data entry tasks to key customer service operations, Delegate CX hires and trains team members for your business from its outsourced talent pool in the Philippines.

Office Beacon

Office Beacon provides virtual staffing and other highly specialized outsourcing solutions to suppliers and distributors looking to grow their business.

1 Source BPO


1Source BPO is a talent sourcing and hiring firm specializing in remote and offshore staffing.


Ruby provides a live virtual receptionist and chat partner that’s available 24/7.


BairesDev is a nearshore software development and staff augmentation company.

And We Support

And We Support offers virtual assistance service exclusively for the promotional products industry.