Q: Over the past year, what extra actions have you taken to strengthen your company’s culture and keep employees engaged, motivated and happy at work?

James O’Brien, President, GO2 Partners

“We immediately recognized that how we handle the pandemic could be a turning point in our company’s future success. First, we focused on their health and safety, then we listened to them to determine their preferences in terms of working from home, and then we made sure everyone had the tools they needed to be happy and productive at their jobs. Lastly, we had a financially successful year, and we shared the profits with all employees.”